About Personal Data Protection Policy The following describes the collection of personal data, storage period, right to access information, use of information, changing policy and managing privacy on the website.
This privacy policy only applies to the services on the website of Akara Hospitality Co., Ltd. It does not apply to collecting information about applications, websites or other services from third parties.
For requesting consent to collect personal information, please read the details to protect your rights. If you do not agree with the guidelines on such information related to privacy policy, please refuse to provide your information through this website.
What is personal data? The personal information of the person can be identified directly or indirectly, but does not include the information of the specific deceased person.
Sources of personal information
  1. From your use of services on the website through the Google Analytics service.
  2. From subscribing to our services or registering to receive privileges.
  3. From booking our service or purchasing our services or products
  4. From contacting you through communication such as email, telephone for contacting back
  5. Collecting information if you choose to register to receive news from Akara Hospitality Ltd.
Collect personal information
  1. Contact information, such as address, e-mail address, telephone number, line ID
  2. Transaction information, such as reservation history and purchase history
  3. Technical information to identify traffic on the website through the Google Analytics service.
  4. Information used to improve our services, such as comments, comments, and service satisfaction.
Retention of personal information

The controller keeps your personal information as follows:

  1. The personal information that the company collects will be in the form of soft copy .
  2. Storage location: on the online system of Akara Hospitality Co., Ltd. according to your registration.
  3. The storage period will be in accordance with the section “Period of processing of personal data”.
Purposes of data collection
  1. We collect your personal data for analyzing access data to improve the website.
  2. We collect your personal data for contacting you to inform you of news that benefit you.
  3. We collect your personal data for market research and to manage the relationship between service providers and users.
  4. We collect your personal data for complying with the law and state enforcement regulations.
Personal information processing

After receiving your personal information, we will take the following actions:

  1. Collect data on cloud servers.
  2. Disclosure to employees responsible for data collecting.
  3. Analyze the usage on the website to improve the usage.
Storage periodSince we collected your personal data, the controller has kept your personal data for 10 years.
Data subject rights

You have the right to do the following:

  1. Right to be informed: You have the right to be informed when your personal data is being collected, including the following details: storage methods and storage period.
  2. Right to withdraw consent: You have the right to withdraw your consent to the processing of personal data for the duration that your personal data is with us.
  3. Right of access: you have the right to access your personal data and request us to make a copy of such personal data for you, including asking us to disclose the acquisition of personal data that you have not given consent to us.
  4. Right to rectification: You have the right to ask us to correct incorrect information or add incomplete information.
  5. Right to erasure: You have the right to request us to delete your data for certain reasons.
  6. Right to restriction of processing: You have the right to suspend the use of your personal data for certain reasons.
  7. Right to data portability: You have the right to transfer your personal data to another data controller or yourself for certain reasons.
  8. Right to object: You have the right to object to the processing of your personal data for certain reasons.
Marketing and promotional activities We will send news about marketing promotion about services or products of Akara Hospitality Co., Ltd. if you have already consented to receive such information from us. You have the right to cancel receiving information about our events and promotions by notifying through info@akarahopitality or contact 02-254-4419
Changes to Personal Data Protection Policy Akara Hospitality Co., Ltd. has regularly considered and adjusted the policy to be in line with the service provision and the law. If we make any changes to this policy, we will always notify you via our website as soon as possible. Currently, the privacy policy has been approved and effective on May 29, 2023.

Data controller details

Name: Chanchai Paitong

Please contact via E-mail: itm@duchesshotels.com

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